As the COVID-19 (coronavirus) public health situation continues to play out, we know you’ve probably wondered about how its spread will impact your child’s experience with us. Believe us when we say we have too! As we plan with caution, we’re still preparing for our program to be one that your child will remember for years to come.
To do our part in making that possible, we are continuing to focus on our number one priority - your child. We have always placed health and safety as a top priority and we are taking it to another level to address all of the concerns that come with the spread of the coronavirus.
In light of the current situation, we are temporarily adjusting our policies to allow for maximum flexibility in regards to your travel plans.
Our policy is as follows:
For more information about cancellation policies and our terms and conditions, please visit here.
Coronavirus Disease 2019 (COVID-19) was identified in late 2019 and has since spread throughout the world.
The World Health Organization (WHO) and public health authorities around the world are taking action to contain the COVID-19 outbreak. As the COVID-19 situation continues to evolve, we are committed to keeping you informed with updates. The EdVenture team are taking action and putting precautionary steps into place to ensure the safety of campers at our programs.
Your child’s medical safety is extremely important to us. Our base, The Orchards Niseko, is located 5 minutes drive from the Niseko International Clinic and 20 minutes drive to Kutchan-Kosei General Hospital.
All of our team members are first aid trained, we have a nut free food policy and we place an emphasis on proper hydration each day.
As part of the new camp safety protocol, we will enforce mandatory pre-camp screening and testing to ensure the safety of all campers, parents and guardians throughout the use of an online survey prior to camp.
Prior to arrival, your child should be free of a fever for 14 days. We will be collecting a temperature check form for each child at the beginning of each day. We ask that parents take responsibility to take their child’s temperature at their accommodation and if they are 37.6ºC/99.7ºF or higher please stay at home. If that is not possible, we will have thermometers at daily registration and parents can perform the temperature check onsite each day. For the safety of children involved in camp, the EdVenture team members will also be temperature checked before camp everyday. If a child or team member is feeling unwell, displays symptoms or are suspected positive for COVID-19 during camp, we will immediately isolate and coordinate care with local health facilities to obtain testing and treatment.
We want to assure parents, children and our team members that we are taking appropriate and responsive measures to ensure the highest standard of cleanliness are met.
There will be use of hand sanitiser when entering and exiting each building. We’ll be requesting extra time for thorough hand washing with soap and water prior to each meal and snack break. Frequent cleaning of high touch areas will also be maintained. Finally, there will be collaboration with our new food service provider, Tomo, to use best hygiene practices for dining ware and utensils.
During each program, safety is our top priority, due to the COVID-19 outbreak we are determined to build on our safety priority to ensure that all parents or guardians can believe that their children can enjoy their time without a worry. Trust us to do the fussing, allowing you to enjoy your time in Niseko.