Terms and Conditions

Cancellation and Amendment Policy

Winter Camp 2021/22 Policy:
  • Cancellations made 14 days or more prior to start date are eligible for a full refund less administration fee.
  • Cancellations made 13 days or less prior to start date will incur a 100% cancellation fee
  • Cancellations made the day of activity (camp, lesson, guest service) due to sickness, may be eligible for a refund subject to their discretion.

Payment Details

  • Full payment must be received within 7 days of booking to confirm the reservation
  • Payment must be in Japanese yen via bank transfer, credit card, PayPal, Flywire or cash