Cancellation and Amendment Policy
Winter Camp 2021/22 Policy:
- Cancellations made 14 days or more prior to start date are eligible for a full refund less administration fee.
- Cancellations made 13 days or less prior to start date will incur a 100% cancellation fee
- Cancellations made the day of activity (camp, lesson, guest service) due to sickness, may be eligible for a refund subject to their discretion.
- Full payment must be received within 7 days of booking to confirm the reservation
- Payment must be in Japanese yen via bank transfer, credit card, PayPal, Flywire or cash