Terms and Conditions

Payment Policy

  • Full payment must be received within 7 days of booking to confirm the reservation.
  • Payment must be in Japanese yen via bank transfer, credit card, PayPal, Flywire or cash.

Cancellation and Amendment Policy

Winter Camp 2022/23 & Summer Camp 2022:
  • Cancellations made on or before 15 days prior to the camp start date will incur no penalty (administration fees may apply).
  • Cancellations made 14–4 days from the camp start date will incur a cancellation fee of 50% of the total booking amount
  • Cancellations made 3 days or less from the camp start date will incur a cancellation fee of 100% of the total booking amount
  • Cancellations made the day of activity (camp, lesson, guest service) due to sickness, may be eligible for a refund subject to their discretion.