Payment Policy
- Full payment must be received within 7 days of booking to confirm the reservation.
- Payment must be in Japanese yen via bank transfer, credit card, PayPal, Flywire or cash.
Cancellation and Amendment Policy
Winter Camp 2022/23:
- Cancellations made on or before 15 days prior to the camp start date will incur no penalty (administration fees may apply).
- Cancellations made 14 – 4 days from the camp start date will incur a cancellation fee of 50% of the total booking amount
- Cancellations made 3 days or less from the camp start date will incur a cancellation fee of 100% of the total booking amount
- Cancellations made the day of activity (camp, lesson, guest service) due to sickness, may be eligible for a refund subject to their discretion.
Summer Camp 2023:
- Cancellations made on or before 15 days prior to the camp start date incur a cancellation fee of ¥10,000. Any amendments made before this date are subject to availability.
- Cancellations made 14 – 7 days from the camp start date will incur a cancellation fee of 50% of the total booking amount
- Cancellations made 7 days or less from the camp start date will incur a cancellation fee of 100% of the total booking amount
- Cancellations made the day of activity (camp, lesson, guest service) due to sickness, may be eligible for a refund subject to their discretion.
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