Terms and Conditions

Payment Policy

  • Full payment must be received within 7 days of booking to confirm the reservation.
  • If the booking is made 7 days or less from activity/camp start date, full balance payment must be received within 48 hours of making the booking.
  • Payment must be in Japanese yen via bank transfer, credit card, or Flywire.

Cancellation and Amendment Policy

Winter Camp, Winter Experiences:
  • Cancellations made more than 15 days before the experience/service start date will receive a full refund.
  • Cancellations made between 14 and 7 days before the experience/service start date, a cancellation fee of 20% of the total booking amount will apply.
  • Cancellations made 7 days or less before the experience/service start date, a cancellation fee of 100% of the total booking amount will apply.
  • Cancellations within 72 hours of the experience/service start date due to sickness, you may be eligible for a refund, depending on our discretion. Lessons can be rescheduled or refunded upon receipt of a valid medical certificate.
  • Above cancellations apply to registrations per child.
Summer Camp:
  • Cancellations made on or before 15 days prior to the camp start date incur a cancellation fee of ¥10,000. Any amendments made before this date are subject to availability.
  • Cancellations made 14 – 7 days from the camp start date will incur a cancellation fee of 50% of the total booking amount
  • Cancellations made 7 days or less from the camp start date will incur a cancellation fee of 100% of the total booking amount
  • Cancellations made the day of activity (camp, lesson, guest service) due to sickness, may be eligible for a refund, subject to their discretion.
  • Above cancellations apply to registrations per child.

Amendment Policy:

  • Any changes to experience/service requested within 14 days of the scheduled experience/service date will incur an amendment fee of ¥5,000 per change. Amendments are subject to availability and any applicable rate differences.
  • All amendment requests must be submitted in writing via email or through our official booking platform or bookings@mnkniseko.com. Amendments are not confirmed until advised in writing by MnK.
  • Please note that if an amendment results in a partial or full cancellation of the booking, our standard cancellation fees will still apply in addition to the amendment fee.

Insurance & Liabilities

By participating in any activities or services arranged by EdVenture, you expressly agree to the following terms:

  1. Release of Liability: You voluntarily release and discharge Midori No Ki Kabushiki Kaisha, its affiliates, agents, employees, contractors, and partners (collectively "MnK") from any liability, claims, or demands arising from any injury, loss, damage, or other harm incurred during your participation in the booked activities or services, including, but not limited to those caused by negligence.
  2. Indemnification: You agree to indemnify and hold harmless MnK from any claims, damages, costs, or expenses, including legal fees, arising from your actions or omissions during participation in the activities or services. 
  3. Governing Law and Jurisdiction: This agreement shall be governed by and construed in accordance with the laws of Japan. You agree to submit to the exclusive jurisdiction of the courts of Japan for any disputes arising from or related to this agreement