How many children will there be in a group lesson?
We limit each lesson to 5 children, so long as their ability level is similar.
Are rental items and lift passes included in camp fees?
If participants are signed up for our 3 day consecutive program we include rental equipment and lift passes. We will also arrange for children to be fitted for their equipment in store prior to starting their lessons with us. Other programs are not inclusive of these additional items.
What is your pick up and drop off procedure?
Pick up procedure Our pick up service takes place between 8:45am – 9:15am. We kindly ask you to be prepared ahead of time. Slight delays may occur due to traffic or weather conditions. If guests are staying in a hotel, please be visible in the lobby and keep your eyes peeled for our EdVenture van.
Drop off procedure Children registered in our half day program are dropped off at their accommodation after lunch, between 12:30pm – 1pm. Participants registered in our full day program will be dropped off between 4:15pm – 4:45pm. Please ensure that a registered parent or guardian is present at time of drop off. For safety reasons, please advise the EdVenture team if there are any changes to the registered parent for drop off.
Who is eligible for your pick up/drop off service?
We offer our complimentary pick up/drop off service to all participants residing in the Niseko United area. If you are unsure whether your accommodation is eligible, please contact our team directly.
How do I determine my child's skiing or snowboarding ability for their lesson?
We have put together level descriptions on our Ability Chart for both skiing and snowboarding. Please have a look at the charts to assess your child's ability. If you are still unsure, do not hesitate to speak to our team directly. We would be more than happy to assist you.
What do I need to pack for camp?
Please refer to our packing list for an idea of what your child will need for winter camp.
Can you provide assistance in booking my accommodation?
Yes, our parent company MnK Niseko specialises in providing holiday solutions. We have a range of accommodation options to suit all group sizes and budgets. Please email firstname.lastname@example.org or call +81 (0)136 55 5122 for a free quote.
What time is pick up and drop off?
We pick up participants between 8:45am – 9:15am, and provide drop off between 4:15pm – 4:45pm. Half day winter camp participants are dropped off at their accommodation after lunch between 12:30pm – 1:00pm.
Does your winter camp include an overnight stay experience?
Our winter experience is a day camp only, and there is no overnight camping component. Learn more about our summer camp if you are interested in a family camping trip in Hokkaido.
Is lunch provided?
Yes, a nutritious lunch is provided daily for half day, full day and multi-day participants.
Where are your off-mountain activities held?
Most of our morning activities are held at our camp base, which is on site at The Orchards Niseko. Some days will see children explore nearby snowshoe trails with camp leaders.
Where are your ski/snowboard lessons held?
Lessons are held at nearby Niseko Grand Hirafu Ski Resort or Annupuri Ski Resort, a 15 minute drive away from The Orchards Niseko. Instructors will select the learning environment to best support the abilities and ages of camp participants, and is also dependent on weather.
Can I request that my children be in the same lesson?
So long as children are of a similar age and/or ability, this should not be a problem. Please let us know at time of booking if you have any requests, and we will try our best to accommodate.
What is your winter camp/lessons cancellation policy?
For our full cancellation policy, please see our terms and conditions page here.
Still have questions? We'd be happy to help!
Thank you for your interest! Please do not hesitate to get in touch with our team directly. Our team is available during normal business hours and are happy to answer any questions you may have about camp.